Having the best software product does not insure that it will be successful.
Your clients must know how to run the software effectively. This is
accomplished through training and again Trevlac Computer Services Ltd. leads
the way. We have full-time employees located across the country in our major
markets so that they are accessible to our customers to provide the best
possible service. Our current per diem training rate is $500 per day plus
expenses. No other company offers more methods of acquiring training at such a
reasonable cost. We can provide:
Onsite Training
- Our trainers come to your site for individual or group instruction. All
sessions are accompanied by detailed written instructions of the session.
Group Sessions
- Our locally-based staff present sessions throughout their jurisdictions or we
bring staff into an area and offer various timely topics throughout the year.
Our users can attend these sessions at minimal cost.
Online Training
- Our trainers can setup training that occurs using the Internet. You need
an Internet connection, preferably high speed, and a telephone. Our trainer
will setup a GoToMeeting session at a mutually convenient time and you will
receive an email inviting you to the session. During the session, you will
see the trainer's screen and she will phone you to establish the audio portion
of the training session. This type of training can be purchased in 1/2 hour
segments as frequently as required. This training method is the most cost
effective because there are no travel or accommodation charges and you can
schedule sessions that are short and on a specific topic.
Online Help
- Our Online Help is a written help file with detailed descriptions, and
Step-by-Step instruction of how to perform operations. This is an invaluable
aid to understanding how to use the program.
Our Web Site
- We provide our users with access to our site on the World Wide Web on the
Internet. On this site we have all of our training session handouts available
for downloading and/or printing. We have Crystal Report print formats that can
be viewed and downloaded.
Client Forum
- We sponsor a Client Forum where users can include their name on a mailing list
and, if another user has a question or inquiry, he/she can have that question or
inquiry automatically emailed to all others who are on the mailing list. This
insures wide distribution of your question or inquiry and helps to get it
resolved with the help of others who are using the program.
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